At tic company, we believe in faster, smarter compliance so you save time, reduce risk, and can focus on growing your business.
We’re tic company, a team of compliance specialists dedicated to helping businesses manage AML requirements.
Where others sell software and leave you to navigate the complexity, we deliver a fully outsourced AML service that removes the workload from your team and gives you complete confidence that your obligations are met accurately, efficiently, and without stress.
We deliver full lifecycle AML support, from onboarding setup and annual reporting to independent audit support and training. You’ll always have experts on your side, ensuring every compliance obligation is covered for tranche 2 and beyond.
Development and maintenance of your AML/CTF compliance program and risk profile.
Identification, verification and risk assessment of clients, employees, beneficial owners, companies, and trusts.
Comprehensive reporting to meet regulatory expectations.
Assistance during regulatory reviews and audits.
Tailored training sessions for new starters and refresher courses for existing staff.
Instantly verify identities, automate key tasks, and securely store records on our AML software platform, AMLify.
We’re committed to making AML compliance simple, scalable, and effective for every business, ensuring minimal disruption to core business operations while meeting regulatory obligations.
Nothing is impossible. We believe there are no fixed boundaries to what can be achieved. By thinking boldly and questioning the status quo, we uncover opportunities that drive lasting growth and transformation.
We never settle. By questioning what ‘excellent’ looks like and striving for better every day, we push our performance and our customers’ success even further.
Success doesn’t happen by chance; it comes from consistent, thoughtful effort. By regularly investing our time, energy, and care into our people and clients, we create the conditions for real growth and lasting success.
Jerome is tic company’s Chief of Revenue and Product, where he applies his extensive background in finance and building operational capabilities. Originally from the UK, where he ran the family business, involved in property investment, company and land acquisition for renewable energy sources, he moved to New Zealand in 2011 with his now-wife. Read more…
Peter Vincent is a seasoned business leader with extensive Trans-Tasman experience driving transformation across technology, operations, and customer experience. After eight years in Australia with AAPT and a successful career in New Zealand, Peter has held senior leadership roles at Spark, where he delivered complex programmes including the separation of Telecom and Chorus, a full re-engineering of internal IT systems, and the design and leadership of Agile Tribes focused on voice, collaboration, and broadband solutions for the NZ market. Read more…
Nick has a background in financial services for nearly 10 years. During his time in retail finance and banking, he was directly involved in the application of AML verification and compliance, which gave him valuable skills for this current role as Operations and Business Development Manager at tic company. Read more…
Dipen is a pivotal member of the tic company leadership team. Having been with tic for over 4 years and equipped with a bachelor’s degree in Computer Science and Information Systems, he brings both an analytical mindset and strong leadership qualities to the role of Product Owner. Read more…
Marie has years of experience in website performance and SEO, content, and digital strategy. She has worked for well-known New Zealand brands, including JUCY and AMP, where she managed digital marketing activity and helped drive new customer acquisition, optimise the customer online journey, and improve digital marketing effectiveness. Read more…
Joel Meiklejohn is the Operational Excellence Lead at tic, where he drives operational efficiency and champions a culture of continuous improvement across AML/CFT services. In this role, Joel leads a team of analysts, optimises workflows, and collaborates closely with product and compliance teams to enhance customer experience and deliver consistent, compliant outcomes. His strategic approach ensures that operational processes align with business goals while maintaining high standards of quality and service delivery. Read more…
Suzanne joined tic company in 2018 where she began as an AML Analyst. With over 15 years of experience in administrative and business support roles ranging over different industries, Suzanne is now the Business Manager where she brings a high standard of support to the team and often will be the person to contact to make things happen. Read more…
Sierra Warner is a seasoned compliance professional with deep expertise in Anti-Money Laundering (AML) and Countering Financing of Terrorism (CFT). Currently serving as our Process Lead at tic, she drives the design and optimisation of AML/CFT processes, ensuring regulatory compliance and operational efficiency while mentoring teams and shaping best-practice standards. Read more…
Jayden Patel is a trusted Customer Account Manager at tic, where he leads strategic client relationships across New Zealand and Australia, delivering tailored compliance solutions and driving long-term account growth. With a strong foundation in financial crime prevention and regulatory compliance, Jayden brings a rare blend of technical expertise and customer-centric leadership to his role. Read more…
Bruce Sheppard is a practising CPA accountant who co-founded the accounting firm Gilligan Sheppard in 1985. For over 25 years, he has advised clients on tax, business optimisation, succession planning, and risk and capital management issues. Bruce also has several commercial and governance roles and is currently involved with several private companies as a shareholder or director. Read more…
Ben’s expertise spans strategic planning, execution, deal advisory and governance. He works with a diverse range of client companies, from startups to established firms with revenues between $2m and $200m. His ability to identify core issues and implement effective strategies has earned him high regard among business leaders in New Zealand and internationally. Read more…
Bernie has an extensive background in transactional banking, with a detailed understanding of New Zealand’s and the global AML/CFT (Anti-Money Laundering/Countering the Financing of Terrorism) environments. In addition to being an Advisor to the tic company Board, she is the Director of her own AML/CFT consultancy company and a Director of a nonprofit trust providing counseling services. Read more…
Partner with us to meet Australian AML requirements and reclaim back valuable time for your business.
Jayden Patel is a trusted Customer Account Manager at tic, where he leads strategic client relationships across New Zealand and Australia, delivering tailored compliance solutions and driving long-term account growth. With a strong foundation in financial crime prevention and regulatory compliance, Jayden brings a rare blend of technical expertise and customer-centric leadership to his role.
Prior to his current position, Jayden served as a Senior AML/CFT Analyst at tic, where he managed complex compliance programs for clients in the Real Estate, Legal, and Accounting sectors. His responsibilities included conducting customer due diligence (CDD/EDD), supporting AML/CFT program implementation, and mentoring junior analysts. His deep understanding of the AML/CFT regulatory frameworks in both New Zealand and Australia positions him as a subject matter expert and trusted advisor.
In his current role, Jayden is the primary liaison for assigned clients, overseeing onboarding, account performance, and satisfaction. He collaborates cross-functionally with Sales, Product, and Operations teams to deliver impactful solutions, while identifying opportunities for growth through upselling and cross-selling. His ability to build trust, resolve issues proactively, and maintain high levels of customer satisfaction has made him a key contributor to tic’s success. He is known for his analytical mindset, adaptability, and strong communication skills — consistently delivering outcomes that align with both client goals and regulatory standards.
Sierra Warner is a seasoned compliance professional with deep expertise in Anti-Money Laundering (AML) and Countering Financing of Terrorism (CFT). Currently serving as our Process Lead at tic, she drives the design and optimisation of AML/CFT processes, ensuring regulatory compliance and operational efficiency while mentoring teams and shaping best-practice standards.
Previously, Sierra held senior analyst roles where she managed complex due diligence, client onboarding, and compliance programs across sectors such as real estate, legal, and accounting. Known for her analytical mindset and collaborative approach, she combines technical proficiency with a passion for continuous improvement and innovation in compliance technology. Her work supports risk management frameworks and enhances customer experience through streamlined, effective solutions.
Joel Meiklejohn is the Operational Excellence Lead at tic, where he drives operational efficiency and champions a culture of continuous improvement across AML/CFT services. In this role, Joel leads a team of analysts, optimises workflows, and collaborates closely with product and compliance teams to enhance customer experience and deliver consistent, compliant outcomes. His strategic approach ensures that operational processes align with business goals while maintaining high standards of quality and service delivery.
Joel brings a strong background in financial crime compliance, having previously served as a Senior AML/CFT Analyst and AML Analyst, where he managed client portfolios, performed due diligence, and mentored junior team members. His experience spans risk analysis, KYC verification, and customer engagement, complemented by earlier roles in merchant services and real estate. Known for his analytical mindset and leadership skills, Joel is passionate about building high-performing teams and delivering solutions that mitigate risk while creating value for customers.
Peter Vincent is a seasoned business leader with extensive Trans-Tasman experience driving transformation across technology, operations, and customer experience. After eight years in Australia with AAPT and a successful career in New Zealand, Peter has held senior leadership roles at Spark, where he delivered complex programmes including the separation of Telecom and Chorus, a full re-engineering of internal IT systems, and the design and leadership of Agile Tribes focused on voice, collaboration, and broadband solutions for the NZ market.
Peter brings deep expertise in business strategy, SaaS, and Agile transformation, underpinned by a proven ability to lead large-scale change and foster cultures of innovation. His leadership style combines strategic vision with hands-on engagement, enabling high-performing teams and embedding operational excellence. At Affinity, Peter spearheaded initiatives to simplify service delivery, enhance compliance, and leverage automation to reimagine payroll solutions for enterprise clients.
Passionate about creating customer-centric outcomes, Peter thrives on solving complex challenges and building ecosystems that deliver sustainable growth. His experience spans customer services, operations, product, sales, marketing, and IT across consumer, business, and enterprise segments, making him a trusted advisor and transformational leader in the technology and services industry.
Bruce Sheppard is a practising CPA accountant who co-founded the accounting firm Gilligan Sheppard in 1985. For over 25 years, he has advised clients on tax, business optimisation, succession planning, and risk and capital management issues. Bruce also has several commercial and governance roles and is currently involved with several private companies as a shareholder or director.
A long-term supporter of shareholders and investors, Bruce founded the New Zealand Shareholders Association in 2001 and was chairman until stepping down in 2010. He was appointed to the Financial Markets Authority Establishment board and remained an Associate Member of the board of the Financial Markets Authority (the FMA).
He has become exposed to all aspects of the capital markets in NZ, including the inner functioning of regulators, major listed companies, and market intermediaries. He regularly lectures on investing principles, governance, and economic issues and participates publicly and privately in significant policy settings.
Ben’s expertise spans strategic planning, execution, deal advisory and governance. He works with a diverse range of client companies, from startups to established firms with revenues between $2m and $200m. His ability to identify core issues and implement effective strategies has earned him high regard among business leaders in New Zealand and internationally.
Ben has been a driving force behind many New Zealand success stories, helping companies achieve significant growth and operational excellence. He serves on the boards of five companies who leverage his critical thinking and execution focus to guide their success.
Bernie has an extensive background in transactional banking, including a detailed understanding of New Zealand’s and the global AML/CFT environments. As well as an Advisor to the tic company Board, she is a Director of her own AML/CFT consultancy company and of a counseling service non profit trust.
Bernie is a Certified Financial Crime Specialist and Chartered Member of the Institute of Directors. With her years of experience in banking, Bernie has an in-depth knowledge of AML compliance within New Zealand’s financial services industry. She also has an extensive AML network to call on. She has a strong customer focus and is passionate about helping businesses succeed.
Suzanne joined tic company in 2018 where she began as an AML Analyst. With over 15 years of experience in administrative and business support roles ranging over different industries, Suzanne is now the Business Manager where she brings a high standard of support to the team and often will be the person to contact to make things happen.
Having been part of tic company since the beginning Suzanne has seen the company grow and evolve to what it is today. She is optimistic and driven to provide the high level of service and support our clients expect.
Within her Business Manager role she is focused on supporting the team and our clients.
In her spare time, she enjoys spending time with her family, usually either on a nature walk or swimming at a local lake. She enjoys Pilates, HIIT workouts or a run to start her day.
Dipen is a pivotal member of the tic company leadership team. Having been with tic for over 4 years and equipped with a bachelor’s degree in Computer Science and Information Systems, he brings both an analytical mindset and strong leadership qualities to the role of Product Owner.
Dipen looks after the day-to-day maintenance and future-proofing of the AMLify product. He’s dedicated to making sure the system runs smoothly and continues to deliver a great experience for both our internal users and our valued customers.
Marie has an extensive background in website performance and SEO, content, and digital strategy. She has worked for well-known New Zealand brands, including JUCY and AMP, where she managed digital marketing activity and helped drive new customer acquisition, optimise the customer online journey, and improve digital marketing effectiveness.
As tic company’s digital marketing consultant, Marie has helped drive their online customer acquisition and improve the client online experience. She has also increased the online visibility of their website through search engine optimisation (SEO) and content optimisation.
Working alongside tic company staff, she has gained some good insights into the value that the company offers as an AML outsource partner. While tic company is enjoying solid business growth, Marie is looking forward to using her skills and experience to build an even greater online presence and public profile.
“I’m extremely impressed with tic company’s product and the expertise of their staff. Their technology has a lot of potential because it’s backed by great value, honesty, and transparency. I’m enjoying working with them to help get their products and services the profile they deserve.”
Nick has a background in financial services for nearly 10 years. During his time in retail finance and banking, he was directly involved in the application of AML verification and compliance, which gave him valuable skills for this current role as Operations and Business Development Manager at tic company.
As Senior Operations Analyst with Heartland Bank, Nick was involved in mapping out the centralisation of AML processes in the bank. He was also responsible for helping minimise the risk of errors within the operations team. His real-world experience is supported by a Bachelor of Commerce, majoring in accounting and business management.
Nick and his team of 17 frontline analysts are responsible for day-to-day customer due diligence (CDD) for clients, as well as other support roles such as marketing functions for tic company. His role also includes managing some key account customer relationships and project management. Customer data privacy is another of Nick’s primary focuses.
“The New Zealand AML sector could benefit from having a lot more information publicly available to support customer due diligence. Reporting entities could also benefit from more clarity from regulators about AML regulation updates and how to apply them. We’re here to provide expertise, take the pressure off clients, and make CDD easier.”
Jerome is tic company’s Chief Operating Officer, where he applies his extensive background in finance and building operational capabilities. Originally from the UK, where he ran the family business, involved in property investment, company and land acquisition for renewable energy sources, he moved to New Zealand in 2011 with his now-wife, who is a Kiwi.
It was in various banking operational roles, firstly with ASB and, most recently, with Commonwealth Bank of Australia (CBA), that Jerome encountered customer due diligence and the importance it plays in helping combat financial crime.
This led to him becoming a key contributor to senior leadership teams and introducing best practise while in a wide variety of roles. One of these included the introduction of NZ’s first automated digital customer onboarding, with ASB.
From here, he was approached to establish an AML/CFT onboarding hub as the Senior Manager of International Operations at CBA, where he led the first and extremely successful trans-Tasman team supporting Australian customers from New Zealand.
Jerome joined tic company as COO in 2021, where he enjoys being able to influence the company’s direction by leveraging his operational expertise. His vision is to keep business operations simple, affordable, and compliant. He is also focused on preparing tic for substantial growth whilst maintaining an excellent customer experience.
“An individual should be in control of their own identity. Looking at the work tic company is doing in NZ, and globally, I can see there is huge potential to build that trust network with regulatory buy-in and backing. This will, in turn, create better practices and public knowledge around the subject of identification.”
