We don’t just lighten the load, we take it off your plate completely. While others provide software, we deliver a true full-service solution. Every check, every verification, every report handled for you, so your team can focus on property, not paperwork.
Drop the burden, stay compliant
Only tic offer an end-to-end outsourcing solution for Ray White, and the option of targeted AML support.
Your compliance partner
Get peace of mind and hands-on guidance throughout your AML journey from our on-site and on-call experts.
Tech that works for you
Verify clients quickly and accurately, and track every step of your customer onboarding journey.
Choose the Total Compliance Plan, the only end-to-end AML outsourcing service that lifts the entire AML burden from your team, or the Core Compliance Plan for expert handling of all your customer checks, so you can stay focused on your agency.
For agencies with internal AML expertise and resource, seeking a hand with customer checks.
A streamlined service that ensures your customer checks are compliant, robust and easy to manage.
Everything you need for customer due diligence:
Verification, identification and risk assessment of customers.
Know your business and ultimate beneficial owner identification of companies.
Enhanced due diligence on trusts and individuals requiring further checks.
Employee due diligence checks to support internal integrity and compliance.
Your hands-free compliance solution. We take AML off your plate, completely.
A holistic compliance framework that supports your internal policies, procedures and controls.
Everything in Core Compliance plus:
Development and maintenance of your AML/CTF program and risk profile.
Assistance during regulatory reviews, reports, and audits.
Tailored training sessions and coaching for new starters and existing staff.
Data retention and lifecycle management to comply with legal requirements.
Whichever plan you choose, we’ll shoulder the compliance load and give you back precious time to focus on your vendors and agency.
Don’t just take our word for it. Listen to Ray White NZ Chief Agency Officer Treena Drinnan share how partnering with us made all the difference.
Join the hundred’s of Ray White agencies already with tic
The upcoming tranche 2 AML/CTF legislation introduces new requirements, but with expert support behind you, managing onboarding, identity checks, and monitoring becomes effortless.
That’s where we help.
Your answer to meeting AUSTRAC requirements to conduct initial and ongoing customer due diligence.
Get instant results from identity checks using our automated technology and integrated data sources.
Onboard clients quickly on our secure, automated platform, or outsource customer due diligence to us and we’ll tailor a service for your needs.
Save time and money with bulk politically exposed person & sanction screening, and get expert advice to help you deal with any positive matches.
Take the leg work out of customer onboarding with automated biometric checks that your vendor can complete in their own time.
Your answer to meeting AUSTRAC requirements to develop and maintain an AML/CTF program tailored to your business.
Stay ahead of your compliance obligations and let us help create a robust risk assessment and compliance programme for you.
Enjoy tailored advice and support, designed specifically to match your business’s needs and the realities of working in the real estate industry.
Get up to speed on all things AML with our bespoke training and coaching for employees and agents.
Already written your compliance programe? To give you peace of mind, we can quality assure any existing policies or procedures.
Your answer to meeting AUSTRAC requirements to report certain transactions and suspicious activities, and make and keep records.
Simplify reporting and keep track of all client onboarding activity with our detailed reporting suite.
Understand progress of cases in real-time, access data whenever you need it, and receive important alerts and reminders using our smart technology.
Eliminate double handling by seamlessly integrating our AML software with your existing systems, allowing for easy cross-referencing, reporting and auditing.
Minimise risk and save time with our expert guidance on detecting suspicious activities, spotting red flags and applying correct reporting procedures.
Get in touch for a no obligation chat and see for yourself how we can help you conquer AML/CTF reforms with ease.
Use the form below to send us a message or reserve a consultation time and we’ll get back to you within 1 working day.
“Outsourcing our AML compliance to tic is an efficient and accurate way to ensure we are meeting the requirements of the AML/CFT Act.”
“We have had a long standing relationship with tic and we value their service and expertise.”
“The reassurance that AML is handled by someone as professional as tic is a great source of relief!”
Unlike other providers we provide a full wrap-around service. Our fully outsourced service manages every detail, giving Ray White agencies, confidence and control without the complexity.
With tic you have the option to choose the service you want:
Talk to our team to see how we can handle AML for you, and join hundred’s of other Ray White agencies already enjoying the benefit of our full-service partnership.
With AMLify, our powerful AML software you can instantly verify identities with electronic identity verification (eIDV), screen against real-time Politically Exposed Person (PEP) and sanctions lists, and utilise advanced biometrics.
Track the entire customer journey in real time, stay on top of cases, access your data whenever you need it, and receive timely alerts and reminders, keeping you fully in control.
With a comprehensive reporting suite AMLify stores all your records securely so you’re always prepared for reporting, audits, or regulator visits.
Plus, AMLify integrates seamlessly with your existing CRM systems, eliminating double handling and saving your team valuable time.
Talk to our team to see AMLify in action and experience hassle-free compliance.
Key obligations include:
At tic we help you meet every single one of these obligations, lifting the compliance burden from your business, delivering peace of mind, and solutions where everything’s taken care of for you.
Dates you don’t want to forget are:
31 March 2026 – Enrolment to AUSTRAC opens on 31 March 2026 for tranche 2 entities.
1 July 2026 – Anti-Money Laundering (AML) and Counter-Terrorism Financing (CTF) obligations will apply to every single real estate agency in Australia from 1 July 2026.
This means agencies will need to have their AML processes in place, and be prepared to implement them from July 2026 in accordance with the AML/CTF Act.
Other dates to note:
October 2025 – core guidance to be released by AUSTRAC.
December 2025 – sector specific guidance to be released by AUSTRAC
Many real estate agencies are already getting ahead. To avoid a list minute rush lock in your consultation time and get the expert support you need to tackle tranche 2 with confidence.
There are five key types of penalties issued for non-compliance. The penalty given will depend on the nature and/or severity of the infringement.
1. Civil Penalty Orders
1 penalty unit = $313, meaning fines can reach:
2. Enforceable Undertakings
3. Infringement Notices
Issued for breaches such as:
4. Remedial Directions
5. Written Notices
May require:
Don’t leave compliance to chance, protect your agency and team with expert guidance and support.
An AML risk assessment is a review of your business to identify and evaluate the money laundering and terrorist financing risk to your business.
This should include tasks such as:
Risks identified will need to be rated as to the likelihood and consequences of the risks happening to your business.
Understanding and rating your business risks is essential and can be complex, but you don’t have to do it alone. We help Ray White agencies create tailored AML risk assessments – just talk to our experts and find out how we can lift this burden for you.
A compliance program should show how you identify, mitigate and manage the risk of your products or services being used for money laundering or terrorism financing.
It must be a written document which is unique to your business and appropriate to the level of risk your business may face.
It is a critical document to have, not only to comply with regulatory requirements, but it’s also your roadmap to fulfilling your obligations, and a critical tool in the ongoing battle to detect and prevent money laundering activities.
Not sure how to get started? Talk to our team about creating a tailored compliance program for your agency, so you can meet obligations and manage risk with ease.
Yes. AUSTRAC states that by 1 July 2026 you must ‘train your staff on the [AML/CTF] program, internal processes, and ML/TF risks.’
You will not be able to meet your AML obligations if employees do not know what they are or how to carry them out.
As part of our end-to-end AML service we handle staff training for you, giving employees peace of mind and confidence to manage compliance tasks effectively. Talk to our team for a tailored training program.
Yes. The compliance officer you choose must be at management level and be able to carry out their responsibilities effectively. They will be responsible for ensuring your business complies with AML/CTF obligations.
As an AML outsourcing company we can’t act as your Compliance Manager, but we can guide you in setting up processes, training, and programs to support your compliance officer and keep your agency on track.
Before you go…..
Claim your free tranche 2 readiness checklist and outsourcing solutions bundle. The must-have resource for meeting AML/CTF obligations.
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