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Quality Assurance
Making sure you've got it right.

We all need a sanity check sometimes, and that’s what QA does.

With years of combined experience, we know our stuff so you can be sure you’ll be safe and compliant with us.

Quality assurance led by experts

Save time and money with our comprehensive quality assurance checks.

  • We streamline your compliance activity and identify efficiencies so you can save time when it comes to fulfilling your AML obligations.
  • Use quality assurance to detect potential issues before they become a problem and before you have to deal with an audit.
  • We can identify if some areas of your business have a higher risk base and plan an approach to mitigate and manage.
  • Our detailed quality assurance checks will uncover any consistent errors, and identify the specific training requirements of your team.

Fill out the form below and we’ll be in touch within 1 working day.

Our difference

You have the flexibility to choose whether you require a stand-alone review or an ongoing service. Whichever you choose, our AML experts will ensure your QA is configured to your individual risk profile and your processes and procedures meet compliance requirements.

Expertise

We’ve helped hundreds of entities with their compliance programmes and can quickly identify areas requiring attention.

Training

We provide tailored training to address any specific needs or gaps in knowledge identified during quality assurance checks.

Choice of service

Choose a one-off review of your current processes, or include on-going checks so you can ensure you’re doing the right thing all the time.

What some of our clients say

"Tic company operates with professionalism and an unbiased approach, they communicate promptly to us, providing a clear understanding of AML/CFT requirements. I have no hesitation in recommending tic company. AML obligations through tic company are not as complicated as we first thought."

Ray White New Zealand
"We could not be more pleased with the assistance we have received in the refinement of our AML/CFT regime and in our ongoing AML operations."

Anderson Creagh Lai
"Tic company provides the best service! They are always available when you need them, prompt to respond to any queries and they have a great training program. They walk hand in hand with their customer and I would definitely recommend them to anyone looking for an AML compliance partner."

eXp Realty New Zealand
"Having the daunting task of compiling a Risk Assessment and Compliance Programme to meet legal requirements for AML, I was thrilled to have the professionals provide the solution. The support and communication is at the standard of excellent. Use ATTIC and tic company, you will never look back!"

Freedom Property Brokers
"You're a great team, very efficient and professional, respond to queries and AML customer due diligence promptly and we'd definitely recommend you to anyone considering engaging an AML, CFT and Customer Due Diligence company."

LJ Hooker Drury
"Since becoming a client we have been more than happy with the service and personal attention we've gotten. We take our responsibilities under the AML/CFT Act very seriously, and the tic company team have skilfully guided us through the minefield that these regulations are. We plan to be their long-term clients and we strongly recommend their services."

Mike Renner & Associates Limited
"We have nothing but praise for the team at tic company and the work they do for us. We have found the process with other agencies quite intimidating – especially when we are not ‘experts’ in this field. The process with tic company takes the pressure off us as agents when we have so many other things to do. We would never consider using another provider again."

Origin Property & Projects
"The Firm highly recommends tic company to anyone looking to streamline and simplify their AML/CFT obligations. We have found tic company's customer due diligence program and consultancy services to be well-priced, high quality and timely."

The Firm (Tauranga)
"We are more than satisfied with the service and support we have had with tic company and the resources have simplified our processes hugely."

Country & Co Realty
"Our company moved to tic company earlier this year and we have not looked back! The turnaround time is a vast improvement with our record being 12 minutes for an individual! When further information is required the emails to our vendors are clear and concise and if we need to contact the analysts directly they are always extremely helpful. I LOVE the portal and can navigate my way around it securing all the information I need including all of the documents to download."

Eves Real Estate Waikato
"It's been fantastic working with the team at tic company, they have helped me with various queries and concerns and always reply back to me, they go the extra mile to explain anything I find tricky about AML and the online portal is easy to use. Thanks to the Team!"

Century 21 - Jean Johnson Realty
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More about quality assurance

If you can, do ongoing checks on all your AML processes as this will help you understand how well you are meeting your obligations or if there are any gaps. If time isn’t on your side and you haven’t enlisted the help of a reputable AML provider to QA your complete programme, then at the very least QA these six areas:

  1. Customer due diligence
  2. International transactions
  3. Wire transfers
  4. Suspicious activity reports
  5. Record keeping
  6. Approach – this should be risk-based rather than rule-based

Don’t panic. If errors are significant, you may want to consider enlisting the help of an expert AML provider, but if you think you can manage things internally, consider why the errors are occurring. Is it about a gap in knowledge with the whole team, or is it one employee creating the errors, or are there consistent errors which are raising concerns about the integrity of those carrying out due diligence?

Whatever the reason for the lack of compliance, if you fix it now, it will make things a whole lot easier in the long run.

Read more on quality assurance benefits and best practices.

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