We stand by our name
Trust, Integrity, Compliance.

With a senior leadership team who hold advanced qualifications in counterterrorism, law, anti-money laundering, and business, you can be sure that you’re getting an unmatched understanding of the challenges businesses face with AML compliance.

Who we are

Trust, Integrity, and Compliance company (tic) is a New Zealand based organisation with a global reach, providing bespoke AML and CFT services .Our services include customer due diligence, identity checks, remediation, quality assurance, staff vetting and vendor due diligence.

We also offer practical training and consulting services to those who need support dealing with New Zealand and international AML requirements.

Our values

Our mission is to serve as the leading trusted AML outsourcing partner, capable of handling the significant workload for reporting entities and assisting them in fulfilling their obligations with confidence and clarity.

Accountability

We value accountability and ownership, fostering confidence through credible delivery.

Trust

Our foundation is strong and our culture built on trust, respect and honesty.

Excellence

Maintaining accountability through trust and operational excellence.

Meet the team

People with a purpose

We turn your AML obligations into an advantage, by keeping you one step ahead of the rest.

Jerome Cookson

Jerome Cookson
Chief of Revenue and Product

Jerome is tic company’s Chief of Revenue and Product, where he applies his extensive background in finance and building operational capabilities. Originally from the UK, where he ran the family business, involved in property investment, company and land acquisition for renewable energy sources, he moved to New Zealand in 2011 with his now-wife. Read more…

Malcolm Paul

Malcolm Paul
Chief Technology Officer

Malcolm has an extensive background in technology – both in hands-on roles and in management and consulting. He started out his career as a systems analyst at Ford Motor Co. He then went on to become a Technical Support Manager for a financial services company in Edinburgh, Scotland. He moved into database consultancy and systems architecture after his move to New Zealand in 1994. Read more…

Nicolas Charles, Head of Operations and Finance at tic company

Nicolas Charles
Head of Operations and Finance

Nick has a background in financial services for nearly 10 years. During his time in retail finance and banking, he was directly involved in the application of AML verification and compliance, which gave him valuable skills for this current role as Operations and Business Development Manager at tic company. Read more…

Marie Robinson

Marie Robinson
Digital Consultant

Marie has years of experience in website performance and SEO, content, and digital strategy. She has worked for well-known New Zealand brands, including JUCY and AMP, where she managed digital marketing activity and helped drive new customer acquisition, optimise the customer online journey, and improve digital marketing effectiveness. Read more…

Dipen PateL, Team Leader

Dipen Patel
Team Leader

Dipen is a pivotable member of the tic company leadership team. Having been with tic for over 3 years and equipped with a bachelor's degree in Computer Science and Information systems; he brings both an analytical mindset and strong leadership qualities to the Team Leader role. Read more…

Suz Dowman, Business Manager

Suzanne Dowman
Business Manager

Suzanne joined tic company in 2018 where she began as an AML Analyst. With over 15 years of experience in administrative and business support roles ranging over different industries, Suzanne is now the Business Manager where she brings a high standard of support to the team and often will be the person to contact to make things happen. Read more…

Mary Kim, Junior Solutions Architect

Mary Kim
Junior Solutions Architect

Mary started life at tic company as an AML Analyst which gives her the benefit and insight when fulfilling her current role as Junior Solutions Architect. With a solutions-oriented mindset, Mary tackles the technological challenges that the compliance field can present, collaborating with the wider team to ensure that every aspect of tic company’s IT infrastructure is optimised to meet the organisation’s unique needs. Read more…

Bruce Sheppard, Director, tic company

Bruce Sheppard
Director

Bruce Sheppard is a practising CPA accountant who co-founded the accounting firm Gilligan Sheppard in 1985. For over 25 years, he has advised clients on tax, business optimisation, succession planning, and risk and capital management issues. Bruce also has several commercial and governance roles and is currently involved with several private companies as a shareholder or director. Read more…

Ben Bernstone, Director, tic company

Ben Bernstone
Director

Ben’s expertise spans strategic planning, execution, deal advisory and governance. He works with a diverse range of client companies, from startups to established firms with revenues between $2m and $200m. His ability to identify core issues and implement effective strategies has earned him high regard among business leaders in New Zealand and internationally. Read more…

Bernie Hankey, Advisor to the Board, tic company

Bernie Hankey
Advisor to the Board

Bernie has an extensive background in transactional banking, with a detailed understanding of New Zealand’s and the global AML/CFT (Anti-Money Laundering/Countering the Financing of Terrorism) environments. In addition to being an Advisor to the tic company Board, she is the Director of her own AML/CFT consultancy company and a Director of a nonprofit trust providing counseling services. Read more…

What some of our clients say

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Bruce Sheppard, Director, tic company

Bruce Sheppard
Director

Bruce Sheppard is a practising CPA accountant who co-founded the accounting firm Gilligan Sheppard in 1985. For over 25 years, he has advised clients on tax, business optimisation, succession planning, and risk and capital management issues. Bruce also has several commercial and governance roles and is currently involved with several private companies as a shareholder or director.

A long-term supporter of shareholders and investors, Bruce founded the New Zealand Shareholders Association in 2001 and was chairman until stepping down in 2010. He was appointed to the Financial Markets Authority Establishment board and remained an Associate Member of the board of the Financial Markets Authority (the FMA).

He has become exposed to all aspects of the capital markets in NZ, including the inner functioning of regulators, major listed companies, and market intermediaries. He regularly lectures on investing principles, governance, and economic issues and participates publicly and privately in significant policy settings.

Ben Bernstone, Director, tic company

Ben Bernstone
Director

Ben’s expertise spans strategic planning, execution, deal advisory and governance. He works with a diverse range of client companies, from startups to established firms with revenues between $2m and $200m. His ability to identify core issues and implement effective strategies has earned him high regard among business leaders in New Zealand and internationally. 

Ben has been a driving force behind many New Zealand success stories, helping companies achieve significant growth and operational excellence. He serves on the boards of five companies who leverage his critical thinking and execution focus to guide their success.

Bernie Hankey, Advisor to the Board, tic company

Bernie Hankey
Advisor to the Board

Bernie has an extensive background in transactional banking, including a detailed understanding of New Zealand’s and the global AML/CFT environments. As well as an Advisor to the tic company Board, she is a Director of her own AML/CFT consultancy company and of a counseling service non profit trust.

Bernie is a Certified Financial Crime Specialist and Chartered Member of the Institute of Directors. With her years of experience in banking, Bernie has an in-depth knowledge of AML compliance within New Zealand’s financial services industry. She also has an extensive AML network to call on. She has a strong customer focus and is passionate about helping businesses succeed.

Thomas Warner, Financial Analyst

Thomas Warner
Financial Analyst

Thomas graduated from Massey University with a Bachelor of Business majoring in Finance. He is a driven financial analyst for tic company with a keen eye for detail and a passion for uncovering insights through financial data. Armed with a strong analytical background he thrives in a dynamic environment where he can apply expertise to create financial strategies and drive business growth.

A key member of the Finance team with effective communication skills, Thomas excels in translating complex financial concepts into actionable recommendations that inform stakeholders to make business decisions. Committed to continuous learning and staying ahead of industry trends, Thomas is dedicated to delivering measurable results and contributing to the success of tic company.

In Thomas’ spare time he enjoys watching Rugby, Basketball, Motorsports and getting out to play a round of Golf.

Mary Kim, Junior Solutions Architect

Mary Kim
Junior Solutions Architect

Mary started life at tic company as an AML Analyst which gives her the benefit and insight when fulfilling her current role as Junior Solutions Architect. 

With a solutions-oriented mindset, Mary tackles the technological challenges that the compliance field can present, collaborating with the wider team to ensure that every aspect of tic company’s IT infrastructure is optimised to meet the organisation’s unique needs. 

She is dedicated to creating a streamlined environment for both our team and our clients. In her downtime, Mary finds work-life balance through hot yoga sessions and beating her teammates at badminton.

Suz Dowman, Business Manager

Suzanne Dowman
Business Manager

Suzanne joined tic company in 2018 where she began as an AML Analyst. With over 15 years of experience in administrative and business support roles ranging over different industries, Suzanne is now the Business Manager where she brings a high standard of support to the team and often will be the person to contact to make things happen.

Having been part of tic company since the beginning Suzanne has seen the company grow and evolve to what it is today. She is optimistic and driven to provide the high level of service and support our clients expect. 

Within her Business Manager role she is focused on supporting the team and our clients.

In her spare time, she enjoys spending time with her family, usually either on a nature walk or swimming at a local lake. She enjoys Pilates, HIIT workouts or a run to start her day.

Dipen PateL, Team Leader

Dipen Patel
Team Leader

Dipen is a pivotable member of the tic company leadership team. Having been with tic for over 3 years and equipped with a bachelor’s degree in Computer Science and Information systems; he brings both an analytical mindset and strong leadership qualities to the Team Leader role. 

Dipen is responsible for the day-to-day CDD processing and running of the Analyst Team, bringing expertise and a shared dedication to the overall satisfaction of our customers. 

When he’s not working, Dipen leads a healthy active lifestyle either playing cricket, hiking or working out at the gym.

Craig Squires

Craig Squires
BDM

Craig comes to tic company with a strong background of progressive experience driving business for industry leaders.

Originally from the UK, where upon graduating from University he moved to the Oceania region in 2008.

He has held various sales roles where his out of the box thinking, drive and passion has led him to forge a very successful career within the sales space, eventually seeing him become country manager for a previous employer.

His most recent role is where Craig encountered AML and the importance it plays in helping combat financial crime. He takes pride in finding solutions for his clients by identifying their business needs and is focused on building long lasting relationships to help take the hard work out of AML compliance.

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